Gift Cards
With over 165 stores and services, the Bayshore Gift Card guarantees you the selection and flexibility of a full shopping experience! Gift Cards are available in any denomination and packaged in a complimentary envelope with a centre directory. Redeemable at participating stores and services*, the Bayshore gift card is a perfect gift! Purchase your gift card at our Guest Services kiosk, located on the first level.
For corporate orders: Please contact Michelle Jacob at (613) 829-7491 x234 or send your request by email to mjacob@ivanhoecambridge.com.
*Stores who do not accept the Bayshore gift card: Fairweather Men, Treats, La Cremière, Booster Juice, Cafe Supreme, Manchu Wok, Mrs. Vanelli's, A&W, New York Fries, Kojax, Teriyaki Express, Yogen Fruz.
For the Family
Strollers
For your convenience, Guest Services is pleased to provide free strollers (single, double, infant) and kiddie cars for all our customers with children. A piece of photo ID is required when borrowing.
Washroom Facilities
Modern and comfortable washrooms are available on each level. Bayshore's Family Washroom is located on the first level and is equipped with baby change stations, a nursing room and toddler-sized fixtures.
Preferred Parking
We are pleased to offer 27 preferred family parking spaces for families with children and babies.
Customer Service
At Bayshore, we aim to make your shopping experience as pleasant as possible. Visit the Guest Services kiosk on the first level or give us a call at (613) 829-7491. We will be happy to help! Our Services :
- Pocket-sized centre directories
- Complimentary Strollers, Wheelchairs & Walkers
- Gift Wrapping (Holiday Season)
- Paging: Paging is available at Guest Services kiosk for lost or separated persons, seniors, young children and organized tour groups departing from the centre.
- OC Transpo Maps & Route Information
- Lost & Found
- Car Unlocking & Battery Boosting Locked your keys in your car? We have a quick, reliable car unlocking service available to assist you free of charge! And if at any time your car won't start, our security officers will be happy to give your car battery boost. See Guest Services kiosk for assistance.
- Special Events & Tourist Information: Our Guest Services Representatives can update you on our exciting special events and promotions or direct you to some of Ottawa's favourite tourist attractions. Complimentary City Maps are also available.
- Customer Comment Forms If you have any questions or comments, we would love to here from you. Some of the most unique and innovative suggestions for improving or adding services have come from our customers. Customer Comment Forms are available at Guest Services (each comment is followed up with a letter or phone call) or feel free to fill out an online comment form.
Comments or suggestions? Your comments and suggestions help us to constantly improve the quality of our services. You can fill in a comment/suggestion form at our Guest Services kiosk or by using the online form.
Service Ontario
Renew your driver's license, fishing or hunting license or change your address – all at the Service Ontario kiosk located on the first level across from TD Bank. For more information about this automated service kiosk, visit www.mto.gov.on.ca.
Walking Program
Enjoy the centre from 7:00 a.m. to 9:00 a.m. everyday as part of our Bayshore Walking Program. Members are offered a free coat check service, free quarterly breakfasts and a safe, environmentally-controlled atmosphere to get fit and meet new friends. For more information, go to the Guest Services kiosk.
