• Sunday 01-24 Closed
  • Monday 01-25 Closed
  • Tuesday 01-26 Closed
  • Wednesday 01-27 Closed
  • Thursday 01-28 Closed
  • Friday 01-29 Closed
  • Saturday 01-30 Closed


We are closed until further notice. 

Access to essential services, curbside pick-up and food vendors offering take-out or delivery will be maintained, in accordance with governmental guidelines.  

Learn more

COVID-19: Policies and Procedures. Learn more.

Services

We can help!

 

NOTE: Guest Services will be closed as of December 25 and until further notice.

At Bayshore, we are committed to providing you with an exceptional shopping experience. For assistance, visit the Guest Services kiosk during regular centre hours on the first level by Victoria’s Secret or give us a call at (613) 829-7491. Our knowledgeable staff is proud to offer many complimentary and fee services to make your shopping experience memorable. 

Family services

  • Family washrooms on level one and two food court
  • Strollers available (for a fee) near TD Bank
  • Nursing room in level two food court 
  • Food court high chairs 

For parents with strollers or travelling with little ones, the shopping centre is accessible from levels 1, 3 and 5 of our five-level parking decks.

Customer comments

If you have any questions or comments, we would love to hear from you. Some of the most unique and innovative suggestions for improving or adding services have come from our customers.
Comment Forms are available at Guest Services, or please email Shannon Sullivan, Guest Services Supervisor.

guest services

More Services

Wheelchairs and Walkers

  • Free wheelchair and walker rentals are available at Guest Services on a first come, first served basis.

Accessible Parking

  • Bayshore is proud to offer patrons double the amount of accessible parking spaces required by the City of Ottawa. Each is located in closest proximity to shopping centre entrances, as to alleviate the need to cross roadways. Bayshore security officers closely monitor handicapped parking for proper usage.

•    Bayshore Gift Cards 
•    Strollers available near TD Bank (TEMPORARILY UNAVAILABLE)
•    Stylist appointments
•    Gift Wrapping - 100% of proceeds to Canadian Guide Dogs for the Blind (TEMPORARILY UNAVAILABLE)

•    Directories (TEMPORARILY UNAVAILABLE)
•    Reusable Shopping Bags (TEMPORARILY UNAVAILABLE)
•    Lost & Found (TEMPORARILY UNAVAILABLE)
•    Paging
•    Battery Boosting Services