• Monday 11:00am - 7:00pm
  • Tuesday 11:00am - 7:00pm
  • Wednesday 11:00am - 7:00pm
  • Thursday 11:00am - 7:00pm
  • Friday 11:00am - 7:00pm
  • Saturday 11:00am - 7:00pm
  • Sunday 12:00pm - 5:00pm

 

We have special hours for the holidays.

Holiday hours

Face masks or coverings are now mandatory at our shopping centre. To learn more, click here.

Services

At Bayshore, we are committed to providing you with an exceptional shopping experience. For assistance, visit the Guest Services kiosk during regular centre hours on the first level by Victoria’s Secret or give us a call at (613) 829-7491. Our knowledgeable staff is proud to offer many complimentary and fee services to make your shopping experience memorable. 

NOTE: Most services remain suspended until further notice. Thank you for your patience.

We can help!

 

Family services

  • Family washrooms on level one and two food court
  • Strollers avaiable (for a fee) near TD Bank
  • Nursing room in level two food court 
  • Food court high chairs 

For parents with strollers or travelling with little ones, the shopping centre is accessible from levels 1, 3 and 5 of our five-level parking decks.

Customer comments

If you have any questions or comments, we would love to hear from you. Some of the most unique and innovative suggestions for improving or adding services have come from our customers.
Comment Forms are available at Guest Services, or please email Shannon Sullivan, Guest Services Supervisor.

guest services

More Services

Wheelchairs and Walkers

  • Free wheelchair and walker rentals are available at Guest Services on a first come, first served basis.

Accessible Parking

  • Bayshore is proud to offer patrons double the amount of accessible parking spaces required by the City of Ottawa. Each is located in closest proximity to shopping centre entrances, as to alleviate the need to cross roadways. Bayshore security officers closely monitor handicapped parking for proper usage.

•    Bayshore Gift Cards 
•    Strollers available near TD Bank
•    Stylist appointments
•    Gift Wrapping - 100% of proceeds to Ottawa Senators Foundation

•    Directories
•    Reusable Shopping Bags
•    Lost & Found
•    Paging
•    Battery Boosting Services