• Monday 07-26 11:00am - 7:00pm
  • Tuesday 07-27 11:00am - 7:00pm
  • Wednesday 07-28 11:00am - 7:00pm
  • Thursday 07-29 11:00am - 7:00pm
  • Friday 07-30 11:00am - 7:00pm
  • Saturday 07-31 11:00am - 7:00pm
  • Sunday 08-01 11:00am - 5:00pm
COVID-19: Policies and Procedures. Learn more.

Services

We can help!

 

At Bayshore, we are committed to providing you with an exceptional shopping experience. For assistance, visit the Guest Services kiosk during regular centre hours on the first level by Victoria’s Secret or give us a call at (613) 829-7491. Our knowledgeable staff is proud to offer many complimentary and fee services to make your shopping experience memorable. 

Family services

  • Family washrooms on level one, level two at Winners and level three food hall
  • Strollers available (for a fee) near TD Bank (TEMPORARILY UNAVAILABLE)
  • Nursing room in level three food hall
  • Food hall high chairs (TEMPORARILY UNAVAILABLE)

For parents with strollers or travelling with little ones, the shopping centre is accessible from levels 1, 3 and 5 of our five-level parking decks.

Customer comments

If you have any questions or comments, we would love to hear from you. Some of the most unique and innovative suggestions for improving or adding services have come from our customers.
Comment Forms are available at Guest Services, or please email Shannon Sullivan, Guest Services Supervisor.

guest services

More Services

Wheelchairs and Walkers

  • Free wheelchair and walker rentals are available at Guest Services on a first come, first served basis.

Accessible Parking

  • Bayshore is proud to offer patrons double the amount of accessible parking spaces required by the City of Ottawa. Each is located in closest proximity to shopping centre entrances, as to alleviate the need to cross roadways. Bayshore security officers closely monitor handicapped parking for proper usage.

•    Bayshore Gift Cards 
•    Strollers available near TD Bank (TEMPORARILY UNAVAILABLE)
•    Stylist appointments
•    Gift Wrapping - 100% of proceeds to Canadian Guide Dogs for the Blind (TEMPORARILY UNAVAILABLE)

•    Directories (TEMPORARILY UNAVAILABLE)
•    Reusable Shopping Bags (TEMPORARILY UNAVAILABLE)
•    Lost & Found (TEMPORARILY UNAVAILABLE)
•    Paging
•    Battery Boosting Services