Accessibility

Bayshore Shopping Centre is committed to excellence in serving all customers, including people with disabilities. Our three-level Centre offers a wheelchair accessible and walker-friendly shopping environment. Ontario has accessibility standards in five areas: Customer service, Employment, Information and communications, Transportation, and Design of public spaces.Accessibility features include: ElevatorsEscalatorsBarrier-Free WashroomsReserved handicap accessible parkingComplimentary Wheelchairs and Walkers Automatic Sliding DoorsAccessible Electronic DirectoriesOC Transpo SchedulesPara Transpo Schedules We invite you to review our policies for more information:Accessibility Policy Multi-Year Accessibility PlanGUEST SERVICESAt Bayshore, we are committed to providing you with an exceptional shopping experience. For assistance, visit the Guest Services kiosk during regular Centre hours on the first level by Victoria’s Secret or call Guest Services at (613) 829-7491. Our knowledgeable staff is proud to offer many complimentary services to make your shopping experience memorable.SECURITY24 Hour Security Office 613-978-3581The role of the Security service is to provide a safe and enjoyable environment for the public at Bayshore Shopping Centre. The Security service patrols 24 hours a day, 365 days a year while providing an increased presence during busier times. Uniformed, licensed and radio-equipped Security staff patrol the mall and parking lots, providing presence and offering assistance as required. Bayshore Security also utilizes CCTV footage of the property to ensure a safe and secure shopping environment.SECUIRTY SERVICES AVAILABLEIncluding but not limited to:Providing first aid for any injuries or illness (CPR, First Aid and use of on-site defibrillators)Assisting with the location of your vehicleAssisting with locating lost children or personsOperating a lost and found property programEnsuring personal safety through Safe-Walk escorts upon request. Please call Security. Wait times may vary.Web Content AccessibilityWe are committed to ensuring digital accessibility for all people, regardless of impairment i.e., vision, hearing, motor, or cognitive. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Read our Web Accessibility Statement for more information.